Rapido: Bike-Taxi, Auto & Cabs

The Rapido app is India’s first and largest commute service, transforming intra-city travel with fast, affordable, and reliable ride options. Designed to tackle traffic congestion and daily commute challenges, Rapido connects millions of riders with a vast network of trained Captains across more than 500 cities in India.

With over 75 million users and more than a billion completed rides, Rapido has become a trusted mobility partner for first-mile and last-mile connectivity. 

Multiple Ride Options

Rapido offers diverse ride categories to match different travel needs:

- Bike-Taxi: Ideal for solo travelers who want to beat traffic and reach their destination quickly. Bike-Taxis provide one of the fastest and most economical ways to commute within the city.

- Auto Rides: Comfortable and budget-friendly rides with the Flexi Fare option, allowing passengers to choose a price that fits their budget.

- Cabs: Spacious and convenient rides for families and groups, offering comfort at competitive rates.

Additional services such as Bike Lite, Bike Metro, Parcel delivery, Auto Share, Auto Pet, and Auto Parcel extend flexibility under one unified platform.

5-Minute Availability

One of Rapido’s defining advantages is quick ride allocation. Users can secure a ride within five minutes in most serviceable areas. This rapid response time reduces waiting periods and eliminates dependence on overcrowded public transport or expensive alternatives.

The app also integrates metro ticket booking to support urban commuters. Dedicated Bike Metro services improve connectivity to and from major metro networks, including Delhi Metro, Chennai Metro, Hyderabad Metro, and Kochi Metro, strengthening first-mile and last-mile travel efficiency.

Safety First

Safety remains a top priority across all ride categories—Bike-Taxi, Auto, and Cab. Every trip is insured through Acko Insurance at no additional cost to the passenger. Captains are trained to follow strict safety protocols, ensuring secure and responsible service.

For Bike-Taxi rides, helmets are provided to passengers for enhanced protection. These measures reinforce passenger confidence and promote responsible urban mobility.

Affordable & Transparent Pricing

Rapido emphasizes budget-friendly travel with competitive pricing and regular promotional offers. The platform’s fare options are structured to provide transparency and flexibility, helping commuters manage daily travel expenses effectively.

Smart App Experience

The Rapido app is available on both Android and iOS platforms, offering a seamless booking experience. A unique PIN-based system replaces traditional OTP verification, making ride confirmation faster and more convenient.

Key app features include:

- Live ride tracking for real-time location updates

- Favourites option to save frequently visited destinations

- Simplified ride booking and secure payment integration

- Together, these features create a smooth, user-friendly commuting experience.

FAQs

Q1: What is Rapido?

Rapido is India’s largest commute service offering Bike-Taxi, Auto, and Cab rides with quick 5-minute availability across 500+ cities.

Q2: How fast can a ride be booked on Rapido?

In most serviceable areas, a ride can be secured within five minutes, reducing waiting time significantly.

Q3: Is Rapido safe to use?

Yes, all rides are insured by Acko Insurance, Captains follow safety protocols, and Bike-Taxi passengers are provided helmets.

Q4: Does Rapido support metro connectivity?

Yes, the app offers metro ticket booking and Bike Metro services to improve first-mile and last-mile connectivity in major metro cities.

Q5: What features does the Rapido app provide?

The app includes live tracking, PIN-based ride confirmation, saved favourite locations, multiple ride options, and additional services like parcel delivery.