MeinMagenta: Handy & Festnetz

--------✦ INTRODUCTION ✦------

MeinMagenta: Handy & Festnetz is the essential companion app for Telekom customers, providing full control and transparency over your mobile and landline services. 

With one app, you can manage your data usage, check your billing, top up prepaid credit, monitor internet performance at home, and access helpful customer support tools all in a single, user-friendly interface. 

--------✦ KEY FEATURES ✦------

View Data Consumption and Costs:

This feature allows you to check your remaining mobile data and manage usage efficiently. You can also book extra data via DayFlat or SpeedOn when needed.

Prepaid Credit Management:

This feature allows prepaid users to track their current credit, available minutes, and SMS quotas. Convenient top-up options include instant top-up, top-up code, or automatic recharge.

Access Monthly Invoices:

This feature allows you to view and download your bills, check payment status, and verify credits or outstanding balances at a glance.

Home Internet and WiFi Optimization:

This feature allows you to analyze and troubleshoot your home network. You can check all connected devices, configure your Telekom router, mesh amplifier, and MagentaTV with ease.

Magenta Moments Loyalty Program:

This feature allows customers to enjoy exclusive surprises, gifts, and discounts regularly, across services like streaming, shopping, or mobile usage.

AI-Powered Assistance:

This feature allows you to get instant help with Telekom-related questions. You can type or speak your queries and receive summarized answers through the AI tool, powered by Perplexity and the Frag Magenta assistant.

Help and Self-Service Tools:

This feature allows you to resolve issues independently using categorized help sections, intelligent solution guides, and full-text search within the app.

App Widget:

This feature allows you to check your current data usage directly from your home screen without needing to open the app.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Germany

Original Language: German

--------✦ RECOMMENDED AUDIENCES ✦------

MeinMagenta: Handy & Festnetz is designed for Telekom customers who want full visibility and control over their mobile and landline services. 

It’s perfect for both contract and prepaid users, especially those looking for a simple and powerful way to monitor their usage, track billing, manage home internet, and get quick customer support.

Frequently Asked Questions (FAQ) :

Q: Can I top up my prepaid credit from the app?

A: Yes, you can instantly top up your credit via three convenient options: instant top-up, code entry, or automatic recharge.

Q: How do I check my current data usage?

A: You can view your current data usage directly within the app or through the handy widget on your home screen.

Q: What is Magenta Moments?

A: Magenta Moments is a loyalty program offering exclusive rewards and surprises for Telekom customers, available through the app.

Q: Can the app help me with billing or technical issues?

A: Yes, you can get support via AI tools or browse help categories to resolve common issues on your own quickly.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: meinmagenta-app@telekom.de

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Version History

V26.11.51-------- 27 May 2025

Bug fixes and improvements.