Madrid Móvil

-------✦ INTRODUCTION ✦------

Madrid Móvil is the official app of the Madrid City Council designed to make life in the city simpler, smarter, and more efficient. 

This mobile platform allows you to access essential public services, carry out a wide range of municipal procedures, and stay informed about everything happening in the capital right from your phone. 

With just a few taps, you can report incidents, reserve sports activities, check for public services nearby, or manage your personal documentation through the city’s digital portal.

--------✦ KEY FEATURES ✦------

Quick Access to Procedures:

This key feature allows you to enter the city's electronic portal with one click. You can check My Folder, track municipal applications, and manage personal paperwork without visiting any office.

Appointment Booking System:

This feature allows residents to request face-to-face appointments at public offices quickly. Choose your time slot and preferred location directly from the app.

Incident Reporting:

This feature allows you to easily notify the city about street furniture issues, broken lights, cleaning concerns, or bulky item collections. Submit your reports in real time with your phone.

Madrid es Deporte (Madrid is Sports):

This feature allows booking of public sports facilities, such as swimming pools and training spaces, and lets you register for fitness classes. Sports access is now simpler than ever.

Public Water Fountains & Toilets Locator:

This feature allows users to view all public water sources and restroom locations in Madrid. It includes directions and current availability so you can plan your movement around the city more comfortably.

Full Municipal Access:

This feature allows access to the entire suite of Madrid municipal portals. You’ll get updated local news, helpful resources, and citizen-focused information all from one hub.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Spain

Original Language: Spanish

--------✦ RECOMMENDED AUDIENCES ✦------

Madrid Móvil is recommended for residents of Madrid, frequent visitors, and tourists who want to engage with the city’s services quickly and conveniently. 

Frequently Asked Questions (FAQ) :

Q: Can I report broken street lights or trash issues?

A: Yes, the app lets you report public maintenance issues directly with photos and descriptions.

Q: How do I book a sports facility in Madrid?

A: You can reserve pools, gyms, and classes through the Madrid es Deporte section in the app.

Q: What is "My Folder" in the app?

A: My Folder is your personal digital space where you can track your submitted procedures and municipal documents.

Q: Can I see public toilet and fountain locations?

A: Yes, the app includes a map showing all public toilets and water fountains, including their status and directions.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: madridmovil@madrid.es

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Version History

V03.01.046---------- 15 Jul 2025

Bug fixes and improvements.