INPS Mobile

About INPS Mobile

INPS Mobile is the official app from Italy's National Institute of Social Security, offering seamless access to a wide range of services for workers, families, pensioners, and more. Designed with usability in mind, the app connects users with essential resources and simplifies social security processes.

Features

Authenticated Services:

- Access services like Contribution Account Statements, Pension Applications, NASpI question results, Birth Awards, and Citizenship Income consultation.

- Utilize secure authentication methods such as PIN, SPID, and CIE to access personalized features.

Non-Authenticated Services:

- Perform Domestic Work Contribution Calculation simulations and access transparent administration tools without logging in.

- Gain easy navigation to key services and essential information.

Enhanced User Interface:

- Experience a redesigned layout with a 'Tab Bar' system for intuitive usability aligned with app standards.

- View categorized services based on user type and themes for quicker access.

Convenient Navigation and Tutorials:

- Use the integrated tutorial to familiarize yourself with the new graphical interface upon first access.

- Browse services by name, save favorites, and stay updated with press releases and social channels from the Institute.

Offline Document Access:

- View essential trip documents like contracts and policy details even without an internet connection.

Issue Reporting and Service Customization:

- Easily report technical issues directly from the app.

- Create personalized lists of favorite services for enhanced accessibility.

Benefits

- Comprehensive Functionality: Centralizes essential social security services for Italian citizens in one app.

- Easy Access: Offers services with and without authentication for both general and specialized needs.

- Streamlined Interface: Provides a modern layout and navigation tools tailored to user preferences.

Frequently Asked Questions

Q: What authentication methods are supported in the app?

A: Users can log in using PIN, SPID, or CIE credentials for secure access.

Q: Can services be accessed offline?

A: Yes, essential documents and trip data can be viewed offline.

Q: What types of services are categorized within the app?

A: Services are categorized by user type (e.g., workers, families, pensioners) and themes like pensions and domestic work.

Q: Is there a guide to using the app?

A: Yes, a built-in tutorial is available upon first access to help users navigate the new interface.

Q: How can I report technical issues?

A: Users can easily report issues directly within the app.

Version History
v3.22.16 ---- Jun 24, 2024
This version contains bug fixes and performance improvements.
v3.22.15 ---- Jun 6, 2024
This version contains bug fixes and performance improvements.
Unlock PIN duration extended to 90 days.
v3.22.14 ---- Apr 29, 2024
This version contains bug fixes and performance improvements.
Added the new "Download Ecocert and Ecomar" feature within the "Stato Domanda" service.