Dr.wait - Doctors Office

Skip the waiting room and save time at doctor visits with Dr.Wait. Track queues, chat with practices, and book appointments—download now. Dr.Wait is a modern medical practice app that transforms traditional waiting rooms into a digital, virtual experience. By shifting waiting times from crowded practices to wherever it suits best, Dr.Wait improves efficiency, transparency, and comfort for both patients and medical practices. 

Virtual Waiting Room for Patients

Dr.Wait allows patients to see their exact waiting time and position in the queue before leaving home. This makes it possible to arrive punctually without spending unnecessary time in a crowded waiting room. The app supports better time management, enabling errands, short breaks, or a coffee nearby while waiting digitally.

Direct Practice Communication

Questions and clarifications can be handled through an integrated chat function, eliminating unnecessary phone calls. Whether confirming appointment details or asking about documents, communication remains simple, fast, and efficient. All messages are automatically deleted after a maximum of 24 hours, ensuring data minimization.

Online Appointment Booking

Appointments can be booked directly through the practice app in around 60 seconds. Automatic reminders help ensure that insurance cards, referrals, and important documents are not forgotten, reducing delays and administrative effort for practices.

Data Protection & Privacy

Dr.Wait follows strict data economy principles. Patient data is encrypted at all times, names are stored in the waiting room manager for no longer than 24 hours, and chat messages are automatically deleted. No patient registration is required to use the app.

Advanced Tools for Medical Practices

For general practices, Dr.Wait functions as a powerful waiting room and workflow manager. Up to ten queues can be managed simultaneously, including multiple rooms within shared practices. Automated workflows and events streamline processes, while integrated chat improves patient communication.

Custom Branding & Better Patient Experience

Practices can enhance the waiting experience through individual branding, creating a familiar and professional digital environment. The virtual waiting room also helps reduce overcrowding and lowers the risk of infection by spreading patient arrival times more effectively.

Queue & Workflow Management

With full control over queues, practices can manage patient flow efficiently and respond flexibly to delays or emergencies. Online appointment booking, automated reminders, and digital waiting lists significantly reduce administrative workload.

Availability & Access

Dr.Wait is available for practices in Germany, Austria, and Switzerland. The waiting room app can be downloaded on Android and iOS, while medical practices can easily create a free practice profile on drwait.de. The service costs €19.90 per month for practices and is completely free for patients.

FAQs

1. Is Dr.Wait free to use for patients?

Yes, the app is completely free for patients. Only medical practices pay a monthly fee.

2. Is registration required to use the app?

No registration is required. Patient names are stored temporarily and automatically deleted after 24 hours.

3. How does Dr.Wait protect personal data?

All data is encrypted, chat messages are deleted within 24 hours, and only essential information is processed.

4. Can multiple waiting rooms be managed at once?

Yes, medical practices can manage up to ten queues simultaneously, including shared practice environments.

5. Where is Dr.Wait available?

Dr.Wait is available to medical practices in Germany, Austria, and Switzerland and can be downloaded on Android and iOS.

Version History

v138.1—14 Jun, 2024

v137.1—8 Jun, 2024

v131.2—15 Mar, 2024