Cartão VEM

-------✦ INTRODUCTION ✦------

Cartão VEM is the official virtual service platform for Vale Eletrônico Metropolitano (VEM), designed to simplify how users manage and access their public transport cards in the Recife metropolitan area. 

The app eliminates the need to visit physical service centers, offering a more convenient, digital-first approach for handling essential card-related services right from your mobile device.

--------✦ KEY FEATURES ✦------

Virtual Assistance for Card Services:

This feature allows users to manage their VEM cards remotely, including checking balances, requesting support, and resolving issues without needing to visit a physical location.

Secure Card Access & Management:

This key feature allows users to access their digital card profiles securely, enabling control over usage and information with ease and privacy.

Balance Inquiry & Transaction History:

This feature allows instant viewing of current balances and recent transactions, helping users monitor their public transport expenses in real time.

Support for All VEM Card Types:

This key feature allows support for multiple categories of VEM cards, including Worker, Student, Free Access, and Common use, ensuring a unified experience for all riders.

Online Requests & Services:

This feature allows users to submit various service requests directly from the app such as requesting card replacements, updating registration data, or tracking pending orders.

No Need to Visit Service Stations:

This key feature allows full service access digitally, reducing the need to wait in line or travel to VEM stations for card-related issues.

Quick User Authentication:

This feature allows faster and safer login procedures for better usability and protection of user data.

Mobile-Friendly Interface:

This key feature allows seamless navigation and quick access to all core tools, ensuring a smooth user experience across devices.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Brazil

Original Language: Portuguese

--------✦ RECOMMENDED AUDIENCES ✦------

The app is ideal for public transportation users in the Recife metropolitan area who rely on the VEM card system for their daily commutes. 

Frequently Asked Questions (FAQ) :

Q: What is the Cartão VEM app used for?

A: It is a virtual service post that allows users to manage their VEM transport cards online without needing to visit a physical office.

Q: Which types of VEM cards are supported?

A: The app supports Worker, Student, Free Access, and Common VEM cards.

Q: Can I check my card balance using the app?

A: Yes, you can view your current balance and recent usage directly from the app.

Q: Can I use the app to request a card replacement?

A: Yes, users can request card replacements and other services online through the app interface.

Q: Is the app free to use?

A: Yes, Cartão VEM is free to download and use for all VEM cardholders.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: sistemas@urbana-pe.com.br

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Version History

V3.2.0---------- 23 Jul 2025

Bug fixes and improvements.